Editorial Policy

Urban List has a strict, ongoing commitment to ensure all editorial news content published is factually accurate, balanced, ethical and well researched. Our aim is to provide positive and engaging content that does not belittle or demean individuals or groups.

The Urban List creates content that informs, inspires and offers recommendations to its audience. We write about businesses, events and products we believe our audience will be interested in.

Our business directory is curated by our editors who decide which businesses are the right fit for The Urban List and businesses are included because we love them. You cannot buy a spot on the list.

We only work with like-minded businesses that we are happy to shout from the rooftops, so you can trust our recommendations. Because we're proud of all of our Urban List partners, we'll always let you know when we are including content from one of our sponsors.

Impartiality of News Content

Urban List will always strive to present accurate and up-to-date information. When writing our opinion, we will keep true to our experience and share our views fairly and respectfully. We aim to present diverse voices, views and experiences across our platform. We will not promote negative views on the people or businesses we feature.

Corrections

Urban List is committed to presenting accurate information in all our stories, but like all publishers, we will make mistakes. When we do, we will correct those mistakes as swiftly as possible and will strive not to repeat the mistake or inaccuracy. 

Should new information become available that affects the original story, we will update the story and notify our readers within the article of any significant edits. Wherever possible, we will always strive to avoid removing a story completely.

Complaints

The Urban List is accountable to our readers. Any complaints and corrections can be directed to feedback@theurbanlist.com. We aim to respond to all valid emails within 48 hours. We will sincerely apologise for our mistakes and do what we can to rectify. 

Affiliate Link Policy

Some of our content contains product recommendations which may include a link directing you to an online retailer. If you click on one of these affiliate links and purchase something from the retailer, we will earn a small commission on your purchase.

As a publisher, we will always create content that’s relevant and useful for our audience. The inclusion of an affiliate link doesn’t influence our editorial decisions or coverage.

Contact Us

If you have any questions about our editorial policy or if you would like information on how to build your business with Urban List, please contact us.